We take great care to ensure your wall mural arrives safely, but sometimes accidents happen. If your order is damaged during transit, we offer a hassle-free replacement at no charge.
To arrange a replacement and receive return instructions for the damaged wallpaper, please contact us within 48 hours of receiving your order at hello@thedahliahouse.com.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Because all our wallpapers are made to order, we are unfortunately unable to offer returns unless the product arrives damaged.
